The Planet Houston Data Center Goes Up in a Puff of Smoke
By Alan Gray, NewsBlaze
HOUSTON, Texas (RUSHPRNEWS) 06/01/2008 – Yesterday at 5:45 p.m. in Houston, Texas, a transformer in The Planet H1 datacenter caught fire. The firedepartment required them to take down all generators. This significant outage is impacting around 9,000 servers and 7,500 customers.
Luckily, there were no injuries. It is now known that
there was an explosion that knocked down three walls
surrounding the electrical equipment room.
All servers in the H1 data center are down. This was
the EV1servers old datacenter, that houses the main
name servers for many of the dedicated hosting
servers, we well as the ServerCommand customer portal,
that legacy Ev1servers customers use to control their
servers and add domain records.
The name servers and the ServerCommand system were
still down, five hours later. ThePlanet staff said
they are working to move the ServerCommand and the
Name Servers to another data center.
According to staff, their management team and
facilities staff are on site evaluating the situation.
“In our latest assessment, we have determined that
networking gear has not been damaged, but we are
without power so assessments continue. All disaster
recovery systems are in motion, and we have teams
already working in the data center.”
According to customer support, one of their forum
threads is being used to keep customers informed.
They report that their new Orbit system is not
affected.
When NewsBlaze asked, they said “According to the last
update, power should be restored in the data center
tomorrow afternoon.”
It is to be hoped they improve their disaster recovery
plans after this. Having nameservers that control
domains in other datacenters should not be a difficult
problem to overcome.
Copyright © 2008, NewsBlaze, Daily News
Tags: server hosting, The Planet, Ev1servers, fire
—
Alan Gray
Editor in Chief, NewsBlaze
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