Quality assurance is a process that checks the product for defects and implements corrective actions sufficient to maintain quality standards and meet customer requirements. In manufacturing, this typically involves some combination of inspection, testing, replication, certifications by an accredited third party, and follow-ups. These steps happen at various stages of the production process but they are all part of quality control.
1. To Ensure Product Quality
The main goal of quality control is to ensure that a product maintains its quality standards. A product may look and feel like it is of high quality, but there may still be minute defects. If these defects are not detected by quality control measures, they can cause a lot of damage to the customer’s interests.
2. To Protect Customer’s Interests
When quality control measures are put in place, they serve as a safeguard against poor-quality products that may hurt customers’ interests. This is especially important when large amounts of money are involved.
3. To Create Cost Efficiency
The cost associated with poor quality control is huge. If a customer files a complaint about the poor quality of a product, then the manufacturing company will have to bear the cost to replace or repair it. The cost of getting rid of defective products in an improper manner also needs to be taken into account.
4. To Encourage the Growth of Business
A healthy business environment thrives on trust. Therefore it is important to implement quality control measures to protect both the interests of the company and its customers. Showing that the company is willing to invest money in quality control helps build confidence in the brand. When potential customers see that particular products are made using high-quality standards, then they will be more inclined to purchase them.
5. To Create a Good Work Environment
In manufacturing, issues with quality control can cause a lot of frustration among employees. This can affect the work environment by creating an overall feeling of negativity. Even if a quality control measure fails to improve the quality of the product, this will still be considered an improvement over its previous state.
Quality assurance reduces or eliminates risky practices and work-related hazards, fostering best conditions workers to ensure maximum production.
6. To Achieve a Competitive Advantage
Companies that are more inclined to invest in quality control procedures will always have an edge over their competitors when it comes to customer satisfaction and retention.
7. To Reduce the Risk of Lawsuits
Poor quality products lead to a poor reputation, which can hurt a lot more than just one order. If someone is harmed when using one of the products=, serious lawsuits could arise.
8. To Improve Production Efficiency
The goal of quality control is to produce a consistent and uniform product. If that consistency and uniformity can be ensured by setting production specifications for each step in the quality control process, then it is a great way to improve efficiency.
Quality control is an essential component of quality assurance. When a product has a poor quality standard, it can cost the manufacturer in terms of time and money, or even in terms of their reputation. Quality control measures help manufacturers maintain optimal quality by detecting defects in time and taking appropriate action.